Q.   What do I need to know about 9-1-1?

Dial 911: When Every Second Counts

When you want an emergency response from a public safety agency,
dial 9-1-1.
If it is not an emergency, look up the seven digit number for the agency in the telephone book. In our case, the Sherman Police Deparment Non-Emergency Number is 903-892-7290

How does 9-1-1 work?
When you dial 9-1-1, the system directs your call to a public safety dispatch center operated by your local police, fire, or sheriff's department and staffed by highly trained professionals. It is important that you stay on the line and tell the dispatcher what help is needed and where it is needed

Dispatchers are trained to ask you questions that are helpful in determining which agency should respond and how quickly. By answering these questions you are helping them provide the best possible response.

Are there charges for dialing 9-1-1?
There are no charges for dialing 9-1-1 to request assistance, but there may be charges for services provided, such as ambulance transportation. Those charges could result regardless of the number dialed. You can dial 9-1-1 from any payphone without depositing a coin.

9-1-1 works from car phones too.
If you have a cellular phone, you can dial 9-1-1 and your call will be answered by a dispatcher. There is no charge for a 9-1-1 call from a cellular phone.

Does calling 9-1-1 mean that you will get an immediate response?
All police, fire, and emergency medical services will respond to your need as quickly as possible. If these agencies are busy, a response will be provided in the order of urgency.

Help us help you. Be prepared to tell the dispatcher what help is needed and where it is needed.

• Stay calm. Don't get excited. Take a deep breath.
• Dial 9-1-1 right away. Don't wait for someone else to call.
• Tell the person who answers the phone exactly what is wrong, like this:

• Tell them the exact address where help is needed. Be sure to give the FULL address, including any apartment number, suite number, space number, etc.
• Tell them the phone number you are calling from. If you are not at the same address as the emergency, tell them the address where you are.
• Tell them your name.
• DO NOT HANG UP until the person on the telephone tells you to do so. They may need to ask you more questions to help the fire, police, or ambulance to find you.

Dial 9-1-1 only when you have a life threatening injury or illness, or witness a serious crime in progress.

Other things to know when you call 9-1-1:

• Give your complete address, including an apartment number or letter.
• Let the operator control the conversation.
• Speak loud and clear, but do not scream.

Please do not call 9-1-1- and:

• Say, "This is not an emergency, but..."
• Ask for the Police Department's non-emergency number. The Non-Emergency number for the Sherman Police Department is 903-892-7290.
• Ask for another police department's non-emergency number. If that police department is in another area code, dial that area code, then 555-1212.
• Hang up before speaking to the 911 operator. If you do, they will call you back and a squad car may be sent to your home.
• Report that the power is out at your home, unless it is an emergency. Call your utility service provider.
• Ask for a weather report. Check the Internet instead. If your power is out, get a battery-powered radio and stay tuned to a local radio station.

Call the Sherman Police Department Non-Emergency line at (903) 892-7290.

A variety of documents are available from the Records office of the Sherman Police Department. The documents listed below can be obtained at the Police Department during regular business hours.

• Incident Reports are provided at no charge.
• Accident Reports are available for a $4 fee.
• Fingerprinting is available for $10 per set.
• Criminal History (local) provided for $2.
• Accident and Incident reports may also be obtained by writing to: Records Department; Sherman Police Department; 317 S. Travis St.; Sherman, TX 75090. Please include details of the document you are requesting with a check or money order for the correct amount, if applicable.

If you have any questions, please contact the Records Clerk at (903) 892-7359

Fingerprinting is done at the Sherman Police Department Records Department between the hours of:

• 7:00 a.m. and 9:00 a.m on Tuesdays or Thursdays

or
• 2:00 p.m. and 4:00 p.m. on Wednesdays.

A Property/Evidence Clerk will fingerprint you. There is a charge of $10 per fingerprint card. We do have fingerprint cards if one is not provided to you. Children can be fingerprinted by our Crime Prevention Officer(s).

If you have any questions, you can contact a Property/Evidence Clerk at (903) 892-7278.

Current ticket costs are listed here on this website for your convenience (however, they are subject to change at any time). Tickets can be paid at the Sherman Police Department Municipal Court Window Monday through Friday between the hours of 8:00 a.m. and 5:00 p.m.. Cash, Check, or Credit Cards are accepted.

If you have any questions, wish to schedule a court appearance, or wish to make payment arrangements, please contact the Sherman Municipal Court at (903) 892-7295 Monday - Friday between the hours of 8:00 a.m. and 5:00 p.m.

Contact the Sherman Municipal Court at (903) 892-7295 Monday - Friday between the hours of 8:00 a.m. and 5:00 p.m.

Contact the Grayson County Sheriffs Office Jail at (903) 892-8443. The Sherman Police Department does not maintain a separate jail facility.

If the Sherman Police Department had the vehicle towed, you will need to know when and where it was towed from. Contact the Sherman Police Department at (903) 892-7290. The dispatcher on duty can tell you the respective tow facility. You will then need to contact the tow facility to ascertain the amount owed. You must show proof of ownership and liability insurance before the vehicle can be released.

The Sherman Police Department will only investigate an accident if there is an injury, a death, it was a hit and run accident, or it involved an intoxicated driver.

Sunday through Thursday 11:00 p.m.
Friday and Saturday 12:00 a.m. (midnight)

The Specified Sex Offenders Prohibited Areas Map can be downloaded by clicking on the link.

Per the City of Sherman Code of Ordinances, section 8.02.005 - Sex Offender Residency - It is unlawful for a person who is a specified sex offender to establish a permanent residence or temporary residence within 1,500 feet of any premise where minors commonly gather (defined as a school, child-care facility, playground, public park, video arcade area, or the Sherman Youth Center). The map linked above will show dots where residency is prohibited.

The definition of a "Specified Sex Offender" as it applies to this is as follows: Any person required to register as a sexual offender on the Texas Department of Public Safety's Sex Offender Database under Chapter 62 of the Texas Code of Criminal Procedure for a reportable conviction or adjudication of any of the following violations:

• Indecency with a child, as described in Section 21.11 of the Texas Penal Code, as amended;
• Sexual assault of a child, as described in Section 22.011 of the Texas Penal Code, as amended;
• Aggravated sexual assault of a child, as described in Section 22.021 of the Texas Penal Code, as amended;
• Sexual performance by a child, as described in Section 43.25 of the Texas Penal Code, as amended; or
• Possession or promotion of child pornography, as described in Section 43.26 of the Texas Penal Code, as amended.

A person can obtain a concealed handgun permit in the State of Texas by locating and completing a State certified Concealed Handgun Course. Contact a local firearms dealer for a list of instructors and the course dates.

The best method to pass along your compliment or thanks is to put it in writing, making sure to note the officer's name and the details of the incident, then sign the document and send it to:

Sherman Police Department
Attn: Chief Tom Watt
317 S. Travis St.
Sherman, TX 75090

Or, you can e-mail .

It will then be placed in their file!

Please download the Sherman Police Department Complaint Process Brochure for more information on how to make a complaint against a Sherman Police Department Officer or Employee. Forms that need to be printed and filled out are contained in the brochure. You can also pick up a hard copy of the brochure at the Sherman Police Department Records Office located inside the Police Department Monday - Friday 8:00 a.m. - 5:00 p.m.